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Customer Service 101

Whenever our company is dealing with job applicants, I’ve always instructed my department to be customer service friendly towards them. For example, the day an application/resume is received, the applicant gets entered into our Applicant Tracking System. As a result, they are sent a postcard thanking them for applying, acknowledging receipt of their information and […]

Resumes 101

In an Internet world full of lousy turnkey recruitment web sites, CareerBuilder continues to shine. They are now viewed by many HR Professionals as the preferred one-stop-shop (a position formally held by Monster).

Here’s an interesting article I came across today. It was published by MSN Careers yesterday.

It’s called “10 Things to Leave Off […]